The option of a service agreement is available to all plant owners.  A service agreement will provide a comprehensive maintenance plan for the upkeep of your plant by an approved Bio-Bubble engineer.  It also entails emergency cover for breakdowns where required without incurring a call-out fee over the normal response charge.

 

For emergency situations, such as when the use of facilities would be limited or pollution could occur, we aim a response within 24 hours of a reported failure.  However, unlike practically all other systems, each plant has additional capacity which can be used without limiting facilities or having to affect a pollution discharge, therefore, out of hours or weekend responses are not normally required.

 

Response charges are priced at £71.50 per hour excluding travelcosts as well as time spent on site.  Weekend visits are charged at 1.5 times the hourly rate.

 

The annual service will consist of servicing the compressor including blades and filter; test aeration distribution and bleed condensate if required.  Check all air hoses and connections; remove, clean and inspect all pumps, suspension chains and points; test starters; check floats for chafe or damage.  Check all functions with test rig in control module, including alarm monitor test and fault diagnose monitor and sender.  Check solid state relays for heat sink function.  Check timer sequences and schedule for plant, then sleep mode.  Note reading on discharge pump and compression hours run.  De-humus tank (either onto spare land authorised by client or instructions left with client to arrange tanker).  Run up all units and test.  Leave running with all functions in automatic.

 

The option of collecting a sample of the final effluent for analysis by independent accredited laboratories can be included at an additional cost. 

 

Free telephone support is available during office hours.

 

The annual service cost excludes any parts, sample analysis or tanker costs.

 

All our engineers undergo in-house training for a minimum period of 6 months; they are all CRB checked for your peace of mind.